Refund Policy

Last updated: to be set at publication·English · Deutsch

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In short: if Plus does not work for you, ask within 14 days of purchase and you get your money back. Your statutory right of withdrawal exists separately. Nothing in your Library is deleted either way.

1. 14-day refund

You can request a refund of a Plus purchase within 14 days of the purchase date, for any reason. Write to support@savefold.site from your account e-mail address with the word “Refund” in the subject. Refunds are returned to the original payment method by our payment provider, Freemius. [TO BE SUPPLIED BY OWNER] (confirm with Freemius whether renewals are covered and how long a refund takes to appear).

2. Statutory right of withdrawal

Consumers in the EU also have a statutory 14-day right of withdrawal, which is independent of this policy. Use the withdrawal button.

3. After a refund

Your account continues on the Free plan. Your Saves, Collections and notes stay exactly as they are; only Plus-specific functions stop applying to new actions.

4. Contact

Questions about a refund, a charge you do not recognise or a cancellation: support@savefold.site.